Frequently Asked Questions

What types of calibration and validation services do you offer?

We offer a comprehensive range of consulting for calibration and validation services for a variety of equipment that includes refrigerators, freezers, centrifuges, balances, incubators, pipettes, and pressure systems. Our services ensure that your equipment is performing optimally and meets your required industry standards. Regular calibration and validation is critical to ensuring that your equipment is producing accurate and reliable results. Our team of experts is equipped with the latest tools and systems to provide you with fast and accurate calibration and validation services. Simply fill out our online form, and we'll get in touch with you within one business day to schedule your service.

Why is calibration and validation important for my equipment?

Calibration and validation are essential for ensuring that your equipment is functioning accurately and reliably. Calibration involves comparing, verifying and adjusting when necessary to ensure the accuracy of the measuring instruments or tools, while validation ensures that the equipment meets specific regulatory, manufacturer, or quality standards. Proper calibration and validation can help to minimize errors, increase efficiency, and ensure compliance with industry regulations. Without regular calibration and validation, equipment can produce inaccurate results, which can result in poor quality products, increased costs, and potential safety hazards.

How often should I calibrate or validate my equipment?

Calibration and validation services are crucial in ensuring the accuracy and precision of your equipment. The frequency of calibration or validation depends on various factors such as the type of equipment, its usage, and the industry standards. Generally, it's recommended to have your equipment calibrated at least once a year, and validated upon initial installation or after major maintenance. This is just a standard recommendation that is commonly utilized by manufacturers and regulatory bodies. Our expert team provides comprehensive calibration and validation programs, and we can work with you to develop a customized schedule that meets your specific needs.

How do I request a calibration or validation service?

To request a calibration or validation service, simply fill out the relevant form on our website. Once submitted, our team will review your request and contact you within one business day to manage the scheduling of the service. You can also contact us directly via phone or email to request a service or to inquire about our offerings.

How long does the calibration or validation process take?

Depending on the requested services, it typically take between 2-5 business days to complete a full service cycle, depending on the specific equipment being calibrated or validated. If your items are scheduled for an onsite service, they’ll all be done the day of the service - and available for use once the technicians leave for the day preventing shipping delays. If you’ve requested a validation - depending on the length of the protocol being executed, you should generally add 2 business days beyond the length of data capture, and add an additional two days if you require us to develop the protocol for you.

Once you have submitted the relevant form on our website, our team will be in touch with you within one business day to schedule a convenient time for the service to take place. If you require expedited service, please let us know and we will do our best to accommodate your needs.

How much does your calibration and validation service cost?

Our calibration and validation services are competitively priced and vary depending on the specifications of the equipment being serviced and any external service providers needed. We understand that calibration and validation are critical for maintaining equipment accuracy and ensuring regulatory compliance, so we strive to provide high-quality services at affordable prices. Additionally, we offer discounts for large service jobs and word of mouth referrals. Contact us to receive a personalized quote based on your specific calibration or validation needs.

What is NIST Traceability and why is it so important?

NIST traceability refers to the process of ensuring that the measurements and calibrations performed by a laboratory are directly or indirectly tied to the National Institute of Standards and Technology (NIST) standards. NIST is a federal agency that develops and maintains measurement standards used across a variety of industries. Maintaining NIST traceability is important because it ensures the accuracy and consistency of measurement results, which is critical for ensuring the safety of products, complying with regulatory requirements, and maintaining the quality of products and services. By ensuring that measurements are traceable to NIST, customers can have confidence in the accuracy and reliability of the calibration or validation results.